Frequently Asked
Questions

We accept Visa, Mastercard, American Express, and Discover via our secure Bankful payment gateway. We also accept Cash App ($evopeps) and Venmo (@evopeptides) — place your order and send the exact total within 15 minutes. All card transactions are 256-bit SSL encrypted. We never store card details.

Browse our products, select your compound and quantity, and add to cart. At checkout you'll enter your shipping address, choose a shipping method, and pay. Orders placed before 3:00 PM CST ship same business day. You'll receive a confirmation email immediately after ordering, and a tracking number once your package ships.

Orders can be modified or cancelled within 1 hour of placement. After this window, orders enter same-day processing and cannot be changed. Email info@evopeptidesus.com immediately if you need to make changes — include your order number in the subject line.

Yes. Volume discount pricing is applied automatically at checkout based on quantity. Buy more, pay less per unit — no code needed. Discounts are visible directly on each product page. For institutional or wholesale inquiries, contact info@evopeptidesus.com.

Currently we ship within the United States only, including all 50 states. We do not ship internationally at this time. Sign up for our email list to be notified when international shipping becomes available.

Orders placed before 3:00 PM CST ship same business day. Delivery time depends on the method chosen at checkout:

FREE USPS Ground Advantage — 5–8 business days (orders $200+)
USPS Ground Advantage — 5–8 business days · $6.99
USPS Priority Mail — 2–3 business days · $14.99
UPS 2nd Day Air — 2 business days guaranteed · $24.99
UPS Next Day Air — Next business day · $54.99 · Order before 3 PM CST

All orders over $200 automatically qualify for free USPS Ground Advantage shipping (5–8 business days). The free shipping option will appear at checkout once your cart total reaches the threshold. No code required.

Each vial is individually sealed and padded to prevent breakage in transit. All orders ship in discreet, unmarked packaging — the outside of the box contains no branding or product information. Temperature-sensitive products are shipped with appropriate insulation as needed.

You'll receive a tracking number via email as soon as your order ships — typically within a few hours of the 3:00 PM CST same-day cutoff. You can also log in to your account at evopeptidesus.com/my-account to view order status and tracking at any time.

Lyophilized (powder) peptides should be stored at -20°C (freezer) for long-term storage, or at 2–8°C (refrigerator) for short-term use up to 4 weeks. Always protect from light and humidity. Avoid repeated freeze-thaw cycles.

Lyophilized peptides stored properly at -20°C have a shelf life of 2+ years. Each product includes a lot-specific expiration date. Avoid light exposure and temperature fluctuations regardless of storage method.

No. All products sold by Evo Peptides are strictly for in vitro research and laboratory use only. They are not intended for human or animal administration, consumption, or any clinical application. By purchasing, you confirm use is for legitimate research purposes only. Read our Terms of Service →

Our catalog includes BPC-157, TB-500, NAD+, GHK-Cu, Semax, Selank, Tesamorelin, and more. New compounds are added regularly. Browse the full catalog at evopeptidesus.com/shop.

All Evo Peptides research compounds are manufactured to 99%+ purity. Every batch undergoes independent third-party testing via HPLC (purity verification) and Mass Spectrometry (identity confirmation) before fulfillment. We never ship a batch that hasn't passed both tests.

CoAs for every batch are available at evopeptidesus.com/coas. Each product page also links to its current batch CoA directly. If you need a CoA for a specific lot number not listed, email info@evopeptidesus.com with your order number.

Yes. Every batch is tested by independent, accredited third-party laboratories — not in-house. We use HPLC for purity and Mass Spectrometry for identity confirmation. Test results are published on each product page and accessible at our CoA page. We don't sell anything we can't back with documentation.

If your order arrives damaged in transit, contact us within 72 hours with photos and we'll process a one-time replacement. We do not accept returns on opened products or for change of mind. We do not offer refunds for misuse or improper storage. View our full Refund Policy →

Email us at info@evopeptidesus.com. We typically respond within 24 hours on business days. Include your order number in the subject line to speed things up.

First, check with neighbors and any secure package locations at your address. If the package is still missing after 24 hours, contact us at info@evopeptidesus.com with your order number. We'll file a carrier claim and work with you on a resolution. Claims must be submitted within 7 days of the marked delivery date.

Email info@evopeptidesus.com immediately with your order number and a photo of what you received. Fulfillment errors are rare but we'll correct them at no cost to you, including providing a prepaid return label for any incorrect items.